Incidents and maintenance reported on status page for Solas Compliance https://status.solascompliance.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d5f1d0eeca1072bb7df487946c4506cf.webp https://status.solascompliance.com/ en https://status.solascompliance.com/incident/1079120 Thu, 01 Oct 2026 10:01:18 -0000 https://status.solascompliance.com/incident/1079120#d8dc8d7b7054ed5bb86ed9ecee227852b34f9df871c583ec0623da0684a774a7 Incident **Impact** From 06:02 to 08:08 UTC (11:47 to 13:53 NPT), about 2 hours 6 minutes, the Solas API was unreachable. Users couldn't log in or use app.solascompliance.com. Scheduled background jobs kept running. **Cause** An automatic security update restarted our web server, and the restart failed. The application itself stayed healthy, but traffic couldn't reach it. We've changed the server setup so this failure can't happen the same way again, and it now recovers automatically if a restart fails.